Privacy Policy

Introduction

At SailR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered maritime education platform.

Information We Collect

How We Use Your Information

Data Storage and Security

We implement robust security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage with encryption
• Regular security audits and updates
• Limited employee access to personal data
• Compliance with maritime education data standards

SailR AI Data Handling

Regarding your interactions with our AI agents:

• Conversations are used to provide context-aware responses within your session
• Your queries are processed by third-party AI infrastructure providers (which we orchestrate within SailR Helm-2) to generate responses. These providers' use of transient data is governed by their own terms and privacy policies.
• We may use anonymized conversation data to improve the SailR platform and SailR Helm-2's response quality
• You can delete your chat history at any time from the chat interface
• Your personal profile information is kept separate from AI processing

Information About Other People

SailR publishes pages describing questions candidates have reported being asked in their oral examinations, including pages organised by the name of the surveyor who examined them.

Where it comes from

This comes from reports candidates send us after sitting their exam, and from information shared in publicly accessible study groups and forums. It is what candidates remember, written down after the event. It does not come from the Directorate General of Maritime Administration, from any Mercantile Marine Department, from any examination authority, or from the people named.

What we publish, and what we do not

We publish only what relates to a person’s conduct in carrying out their official examining duties — the subjects and questions candidates recall being asked, and counts worked out from those reports. We do not publish anything about a named person’s private life, family, appearance, religion, caste, region, health, contact details or employment status, and we do not publish allegations of misconduct, corruption, bias or impropriety. We remove such content when we find it.

If you are named on SailR

You can ask us to correct or remove it, whether or not you use SailR and without giving a reason. See sailr.in/request-removal, or write to the Grievance Officer named at the foot of this page.

Your Rights

You have the following rights regarding your personal information:

• Access to your personal data
• Correction of inaccurate information
• Deletion of your account and associated data
• Export of your data in a portable format
• Opt-out of marketing communications

Third-Party Services

We use the following third-party services:

• Authentication Services: Google Sign-In and Sign in with Apple, for secure login and account management
• Payment Processing: Apple and Google process purchases made inside the app; Razorpay processes purchases made on our website. RevenueCat manages subscription status across both
• Push Notifications: Firebase Cloud Messaging delivers alerts to your device
• Phone Verification: When you verify a phone number, it is sent to our messaging provider (MSG91 by SMS, or WhatsApp) solely to deliver the one-time code
• AI Service Providers: Third-party AI infrastructure providers process your queries to power SailR Helm-2 responses. No personally identifying account information is shared with AI providers.

Contact Us

If you have questions about this Privacy Policy or need to exercise your rights, please contact us at: