Privacy Policy
Last updated: 2/12/2026
Introduction
At SailR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered maritime education platform.
Information We Collect
Personal Information
- Name and email address
- Authentication credentials
- Subscription tier and usage data
- Communication preferences
Usage Information
- Conversations with SailR AI agents
- Question bank usage
- Voyage Fuel consumption
- Feature usage patterns
- Device and browser information
Technical Information
- IP address and location data
- Cookies and tracking identifiers
- System performance data
- Error logs and diagnostic information
How We Use Your Information
Service Provision
Power SailR AI agents and manage your subscription
Personalization
Customize learning paths and adapt responses to your exam preparation needs
Support & Communication
Respond to inquiries and provide customer support
Platform Improvement
Analyze usage patterns to enhance our services
Data Storage and Security
We implement robust security measures to protect your information:
- Encrypted data transmission (HTTPS/TLS)
- Secure database storage with encryption
- Regular security audits and updates
- Limited employee access to personal data
- Compliance with maritime education data standards
SailR AI Data Handling
Regarding your interactions with our AI agents:
- Conversations are used to provide context-aware responses within your session
- We may use anonymized conversation data to improve the SailR model
- You can delete your chat history at any time from the chat interface
- Your personal profile information is kept separate from AI processing
Your Rights
You have the following rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your account and associated data
- Export of your data in a portable format
- Opt-out of marketing communications
Third-Party Services
We use the following third-party services:
- Authentication Services: For secure user login and account management
- Payment Processing: For secure subscription and payment handling
- Analytics Tools: For understanding website usage and improving user experience
Contact Us
If you have questions about this Privacy Policy or need to exercise your rights, please contact us at:
SailR Privacy Team
Email: privacy@sailr.in
Response time: Within 48 hours